Legal
Last updated: October 28, 2026 · Effective: July 2026
When you create an account on CareerLookAI, we collect the following information:
Your account data is stored securely by our database and sign-in provider, in a database hosted in the United States. Sign-in is handled by the same provider with industry-standard encryption. We implement reasonable technical and organizational measures to protect your personal data, but no method of transmission over the internet is 100% secure.
We use trusted third-party services to power features on this site. These services may receive limited data necessary to perform their function — for example, your search terms are sent to our job search provider when you use the Jobs Portal, and your chat messages are processed by our AI provider. We do not sell your personal data to any third party, and we only share data with third parties to the extent necessary to provide our services.
Our key service providers include: our database and sign-in provider (account data storage and authentication), our AI provider (AI guidance chat), our job-listing provider (job listings), our location-search service (location search), our payment processor (payment processing), our email delivery provider (transactional email), our error-reporting service (error reporting), our hosting provider (website hosting), and Google (fonts, Google Analytics, Google Ads measurement, and sign-in authentication if you choose it). You can ask us which service providers we use by contacting us through our inquiry form.
Error reporting. If a page on this site runs into a programming error in your browser, the page sends a short error report to our own server, which passes it to our error-reporting service, which we use to find and fix errors. This happens without asking first, because it is needed to keep the site working, and it sets no cookies and stores nothing on your device. Your browser never connects to that service directly. A report contains only: the kind of error and its message (with email addresses and similar details removed), the file names and line numbers in our code where it happened, the address of the page without anything after a “?” or “#”, and a general description of your browser and device, such as “Chrome 129, phone”. It never contains your name, email address, account, IP address, cookies, information stored in your browser, what you type into forms or the chat, the page you came from, or your browser’s full identifying string. Only errors in our own code are reported, at most three per page you open.
We do not currently show advertisements on this site. If we start showing ads, we will update this policy first.
We advertise CareerLookAI through Google Ads, and we measure whether those advertisements are effective. To do this we use conversion tracking from Google Ads (sign-up measurement). It is only activated after you choose Accept on our cookie banner, and never if your browser sends Global Privacy Control. If you decline, or do not respond to the banner, no sign-up is reported to Google Ads.
We do not use conversion tracking to build profiles about you for any purpose other than measuring advertising effectiveness, and we do not sell your personal data.
We keep our own record of how the site is used, so we can see which careers and universities people find useful and where our visitors come from. Like the advertising technologies above, this is only active if you accept cookies on our banner, and never if your browser sends Global Privacy Control. If you decline, or have not yet responded, no identifier is created and no usage is recorded.
Separately, unless your browser sends Global Privacy Control, we count page loads without cookies or identifiers (the page, the referring site or ad source, and your device type) to measure traffic; nothing is stored on your device and no personal data is collected.
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us through our inquiry form. We will process deletion requests within 30 days.
CareerLookAI is a general-audience site for people 13 years of age and older. You do not need to give us your birthday to create an account. We ask for your birth month and year only for features that depend on age — currently, making a donation, which requires you to be 18 or older — and you can add it in your account if you want to use one. We do not knowingly collect personal information from children under 13. If a birthday added to an account shows that its owner is under 13, or if we otherwise learn that a child under 13 has created an account, we close the account and delete its associated data. If a birthday shows that an account’s owner is under 18, no sign-up is reported to Google Ads for that account, even if cookies were accepted (see section 6). If you believe a child under 13 has registered, please contact us through our inquiry form.
Depending on your location, you may have rights under applicable privacy laws (GDPR, CCPA, and other applicable state laws) including:
To exercise any of these rights, contact us through our inquiry form.
We will update this Privacy Policy as our practices evolve. Material changes will be noted with an updated "Last updated" date at the top of this section. Continued use of the site after changes constitutes acceptance of the updated policy.
This section applies to people in Canada and adds to the rest of this policy. Where they differ, this section applies to you.
Who is responsible. CareerLookAI LLC is responsible for the personal information described here. Questions, requests and complaints go to us through our contact form.
What we collect and why. If you create an account we collect your name, email address and education level, and, only if you give them, your postal code and your birth month and year. We use them to run your account, to keep the careers, schools and certifications you save, and to show your details to you in your dashboard. Your postal code is kept with your account and shown in your dashboard; the Canadian pages do not use it for anything else at present, and you can change or remove it there at any time. We do not sell your personal information.
Consent. We ask for your consent when you create an account. You can withdraw it at any time by asking us, through our contact form, to delete your account; some account information may be kept for a short time where the law requires it.
Where your information is stored. Our service providers store and process information outside Canada, mainly in the United States: our database and sign-in provider (account storage and sign-in), our hosting provider (website hosting), our email delivery provider (email), our AI provider (the AI counselor: the messages you send it), our error-reporting service (error reports, described in section 4), and Google (sign-in, if you choose it; Google Analytics, if you accept cookies; and, on our United States pages only and if you accept cookies, Google Ads sign-up measurement, described in section 6). While it is outside Canada, your information is subject to the laws of the country where it is held, and the courts, law enforcement and national security authorities of that country may be able to obtain it.
Advertising on the Canadian pages. The Canadian pages (the addresses that begin careerlook.ai/ca/) show no advertisements, and an account created on a Canadian page is not reported to Google Ads as a sign-up.
Your rights. You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete your account, through our contact form; you can also correct your name, education level and postal code yourself in your dashboard. We will answer within 30 days. If you are not satisfied with our answer, you may complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca).
How long we keep it. For as long as your account is open. When we delete your account at your request, we delete it together with its saved careers, schools and certifications and its email preferences, within 30 days.
Age. CareerLookAI accounts are for people 13 and older. If a birthday added to an account shows that its owner is under 13, or we otherwise learn that an account belongs to someone under 13, we close the account and delete its information.
Email. We send you account email (for example, a welcome message, a link to confirm your address, or a password reset). We send news and offers only if you have asked for them by ticking the box in your dashboard, and every such email carries an unsubscribe link. An unsubscribe takes effect as soon as you use the link, well within the 10 business days Canada’s Anti-Spam Legislation allows.
This Cookie Policy explains how CareerLookAI uses cookies and similar browser storage technologies. We keep this simple.
We use these kinds of storage on your device:
We use trusted third-party services to power features on this site, including our database and sign-in provider (account storage and sign-in), our hosting provider (website hosting), our AI provider (AI chat), Google (fonts, Google Analytics, Google Ads measurement, and sign-in if you choose it), our payment processor (payments), our email delivery provider (email), our job-listing provider (job listings), our location-search service (location search) and our error-reporting service (error reporting, which sets no cookies). You can ask us which service providers we use by contacting us through our inquiry form.
Analytics and advertising-measurement cookies — including those set by Google — are only placed after you choose Accept on our banner, and never if your browser sends Global Privacy Control. If you decline, or have not yet responded, Google’s tags are told that no cookies are allowed. Cookies that are strictly necessary for the site to function (such as keeping you signed in) are always active, as the site cannot operate without them.
You can change your choice at any time with the Cookie settings link at the bottom of our pages, which reopens the cookie banner so you can choose Accept or Decline again. A Decline takes effect at once for anything new; reload the page to switch off anything that had already started on it. If your browser sends Global Privacy Control, there is nothing to choose: we already treat you as having declined, and the link says so.
You can also clear cookies and browser storage at any time through your browser settings. Doing so will log you out of your account but will not affect your ability to use the site.
By clicking "Accept" on our cookie banner, you consent to the use of cookies as described above. You can withdraw that consent at any time with Cookie settings. Essential cookies are always active when you use an account — they are required for login functionality to work.